Beaufort County Medical Center Earns an Excellence Through Insight Award for Overall Outpatient Satisfaction | Eastern North Carolina Now

For Immediate Release

    (Washington, NC) - Beaufort County Medical Center was recently recognized with an Excellence through Insight award for "Overall Outpatient Satisfaction" for small hospitals by HealthStream Research, the research business group of HealthStream, Inc. (NASDAQ: HSTM). A formal presentation of the award was made during HealthStream's customer Summit 2011 on May 5, 2011 in Nashville, TN.

    Beaufort County Medical Center was awarded this honor for its commitment to excellence in patient care. To qualify for an award, a hospital must have been a patient satisfaction-tracking client of HealthStream Research in 2010, scored in the 75th percentile or higher, and
OPS Staff
surveyed a minimum of 100 patients. Beaufort County Medical Center was chosen for receiving the highest ratings in Overall Outpatient Satisfaction from among HealthStream Research's clients, as well as exceeding industry standards.

    Commenting on the awards, J. Edward Pearson, president of HealthStream Research, said "We applaud Beaufort County Medical Center's high-level of commitment to excellence in healthcare - and we are pleased to recognize their achievement through our presentation of an Excellence through Insight award.

    Polly Birdsong, Director of Surgical Services at Beaufort County Medical Center is very proud of the staff's accomplishment. "The focus of our outpatient and endoscopy staff is patient and family centered care. It is wonderful for not only our department but also the hospital to receive such a prestigious award," commented Birdsong.

   About HealthStream:

    HealthStream (NASDAQ: HSTM) is a leading provider of learning and research solutions for the healthcare industry, transforming insight into action to deliver outcomes-based results for healthcare organizations. Through its research products, healthcare executives gain valuable insight about patient's experiences, workforce challenges, physician relations, and community perception of their services. Through HealthStream's learning solutions - which are used by approximately two million hospital-based healthcare professionals - healthcare organizations create safer environments for patients, increased clinical competencies of its workforce, and facilitate the rapid transfer of the latest knowledge and technologies. Based in Nashville, Tennessee. HealthStream also has offices in Baltimore, Maryland and Franklin, Tennessee. For more information about HealthStream's learning and research solutions visit www.healthstream.com or call 1-800-933-9293

    About Beaufort County Medical Center:

    Beaufort County Medical Center, a division of Beaufort Regional Health System, is a 142-bed acute health care facility with an active medical staff of nearly 60 physicians, representing 30 specialties, as well as over 700 nurses, technicians and support staff. The staff and physicians of Beaufort County Medical Center are committed to the people of eastern North Carolina and will continue to provide high-quality, individualized care for your entire family. For further information please contact:

Pam Shadle- Director of Marketing, Public Relations and Development
Beaufort CountyMedicalCenter
Phone: (252) 975-4134
Cell: (252) 945-3806
Email: pshadle@brhealthsystem.org
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