NCDHHS Launches Statewide Open Enrollment for NC Medicaid Managed Care | Eastern North Carolina Now

The North Carolina Department of Health and Human Services today announced the launch of statewide open enrollment for NC Medicaid Managed Care.

ENCNow
Press Release:

    RALEIGH     The North Carolina Department of Health and Human Services today announced the launch of statewide open enrollment for NC Medicaid Managed Care. Beneficiaries can enroll online, by calling the NC Medicaid Managed Care Call Center at 833-870-5500 (TTY: 833-870-5588) or through the free NC Medicaid Managed Care mobile app available on Google Play or the App Store. They can also use the mail-in forms sent to them in the enrollment packet.

    "With the start of NC Medicaid Managed Care open enrollment, families now have the chance to make important decisions about their health care to prepare for managed care launch in July," said NCDHHS Secretary Mandy K. Cohen, M.D. "There are many resources available to help families select the health plans and providers that best meet their specific needs."

    The NC Medicaid Managed Care website offers a wide variety of tools and information to assist beneficiaries in choosing a primary care provider (PCP) and a health plan for their families' care. Tools include frequently asked questions, a chat function, the Medicaid and NC Health Choice Provider and Health Plan Lookup Tool with four categories of search capabilities, advanced search based on specialty and the ability to view all providers within an organization/location and by practice name.

    Most people who receive Medicaid can choose from five health plans as part of the state's transition to managed care. Some people will not need to choose a health plan because of the type of health services they need. All health plans are required to have the same Medicaid services, such as office visits, blood tests and X-rays. Health plans each have their own network of qualified doctors and health care professionals. Health plans also have added services such as educational assistance and programs to have a healthy pregnancy. People can choose a PCP from their health plan's network to deliver their families' Medicaid services.

    The Eastern Band of Cherokee Indians (EBCI) Tribal Option is an additional managed care option, and the first Indian Managed Care Entity in the nation that is available for federally recognized Tribal members and individuals eligible to receive services through the Indian Health Service.

    Open enrollment ends May 14, 2021. Beneficiaries who enroll with a health plan during open enrollment will have the opportunity to select a PCP from a list of contracted providers. If they do not choose a health plan before May 14, one will be assigned to them by NC Medicaid. In the first 90 days after their coverage effective date, beneficiaries can change health plans for any reason. After that, unless there is a special reason, beneficiaries cannot change health plans until the next Medicaid recertification date.

    For more information, beneficiaries can reference the enrollment packets that were mailed to them, visit the NC Medicaid Managed Care website or call the NC Medicaid Managed Care Call Center at 833-870-5500 (TTY: 833-870-5588).


  • NC Department of Health and Human Services
  • 2001 Mail Service Center
  • Raleigh, NC 27699-2001
  • Ph: (919) 855-4840
  • news@dhhs.nc.gov

Go Back

HbAD0

Latest Health and Fitness

Approximately 6,800 people in North Carolina have sickle cell disease, of which approximately 95% are Black or African American.
After saying the six-foot social distancing guideline during the COVID-19 pandemic “sort of just appeared,” Dr. Anthony Fauci on Monday testified that his statement had been “distorted” and that it “actually” came from the Centers for Disease Control and Prevention (CDC).
The state Supreme Court has agreed to hear one of two pending cases involving North Carolina bar owners challenging Gov. Roy Cooper's COVID-related shutdowns in 2020.
Former White House medical advisor Anthony Fauci changed his view of COVID vaccines from 2021 to 2024, clips show.
A GOP-led House panel is seeking access to Dr. Anthoni Fauci‘s personal email accounts and cell phone records as part of an investigation into the origins of COVID-19.
North Carolina has been declared free of “bird flu” by the World Organization for Animal Health after a dairy herd in North Carolina tested positive for the Highly Pathogenic Avian Influenza, or “H5N1” as it is better known, earlier this year.
The North Carolina Department of Health and Human Services is launching a Community Partner Engagement Plan to ensure the voices of North Carolina communities and families continue to be at the center of the department’s work.
The North Carolina Department of Health and Human Services will host a live Spanish-language Cafecito and tele-town hall on Tuesday, Feb. 27, from 6 to 7 p.m., to discuss how to support and improve heart health as well as prevent and manage heart disease.
Part of ongoing effort to raise awareness and combat rising congenital syphilis cases

HbAD1

Recognition affirms ECU Health’s commitment to providing highly-reliable, human-centered care
The North Carolina Department of Health and Human Services is launching a new Statewide Peer Warmline on Feb. 20, 2024. The new Peer Warmline will work in tandem with the North Carolina 988 Suicide and Crisis Lifeline by giving callers the option to speak with a Peer Support Specialist.
A subsidiary of one of the largest health insurance agencies in the U.S. was hit by a cyberattack earlier this week from what it believes is a foreign “nation-state” actor, crippling many pharmacies’ ability to process prescriptions across the country.
The John Locke Foundation is supporting a New Bern eye surgeon's legal fight against North Carolina's certificate-of-need restrictions on healthcare providers.
The North Carolina Department of Health and Human Services today released the following statement on the Trails Carolina investigation:
The North Carolina Department of Health and Human Services today released a draft of its 2024-25 Olmstead Plan designed to assist people with disabilities to reside in and experience the full benefit of inclusive communities.
The North Carolina Department of Health and Human Services will host a live fireside chat and tele-town hall on Tues., Feb. 20, from 6 to 7 p.m., to discuss how to support and improve heart health as well as prevent and manage heart disease.
The North Carolina Department of Health and Human Services is investing $5.5 million into the FIT Wellness program, part of the North Carolina Formerly Incarcerated Transition Program in the UNC School of Medicine, to improve reentry services for the justice-involved population.
As of Feb. 1, 2024, 346,408 newly eligible North Carolinians are enrolled in Medicaid and now have access to comprehensive health care, according to the North Carolina Department of Health and Human Services’ Medicaid Expansion Enrollment Dashboard.

HbAD2

 
Back to Top