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Inner Banks Urgent Care stepping up as Pamlico Urgent Care closes
Pamlico Urgent Care is closing Friday, leaving Inner Banks Urgent Care to single-handedly care for every illness and injury in the Washington area that falls between what’s typically treated by a family doctor and what necessitates a trip to the emergency room.
Inner Banks Urgent Care doctor Elizabeth Cook says her office started seeing an increase in patient volume two months ago.
“Our patient volume now is about 50 percent new patients, which is a big increase from previous months,” she said.
The practice has instituted several changes to ensure that quality of care is not compromised as they take on more patients. Already, they have expanded their hours from 8 a.m. to 5 p.m. to 8 a.m. to 6 p.m. and have been bringing in a third provider to fill in for Cook and Family Nurse Practitioner Anita Woolard when they take an afternoon off.
“It’s going well—we are certainly equipped to handle new patients,” said Cook.
Dr. Nancy Brous, a family medicine physician and urgent care specialist, has, since May, been the locum physician temporarily fulfilling the duties of Dr. Marc Rucquoi, who left Chocowinity Family Care to practice in Charleston, S.C., this past winter. Beaufort Regional Health System Medical Practice Administrator and Interim CEO Susan Gerard said, during yesterday's Beaufort County Medical Center Board of Trustees meeting, that hospital administration hopes Brous can spend more time at Inner Banks Urgent Care, as soon as a family practice physician can be found as a permanent replacement for Rucquoi.
“We were hoping to have transitioned her over to help us a little more in urgent care before now, but we have not staffed Chocowinity yet,” said Gerard.
Gerard said at the meeting yesterday, during her Medical Practice Update, that BRHS had a couple of new candidates for Rucquoi’s old post.
Inner Banks Urgent Care head nurse Carey Murphy smiles as she ushers a patient from the waiting room to the back to be seen.
As one of the practices owned by the BRHS, Inner Banks Urgent Care is relying on the hospital administration to recruit a third provider within the coming months. Gerard did not have any serious candidates to report during the Marketing Update portion of yesterday’s BCMC Board of Trustees meeting.
BRHS Director of Marketing and Public Relations Pam Shadle said, during a telephone interview this afternoon, that the hospital doesn’t have any plans to open a second urgent care facility, and she hasn’t heard talk of an eventual private urgent care practice coming to town.
So far, according to Cook, the need for a second practice isn’t anticipated. She said the staff at Inner Banks Urgent Care should be perfectly capable of handling the influx efficiently, while still valuing the importance of each patient.
“Our goal is to have no one wait for more than 15 minutes, and I think we have held pretty well to that,” she said.
The waiting room at Inner Banks Urgent Care was surprisingly empty at 4 p.m. today.
Inner Banks Urgent Care primarily provides care for acute illnesses and minor injuries, but they also treat patients who don’t have time to wait for an appointment with their family doctor, said Cook. At Inner Banks Urgent Care, patients can make appointments, but can also walk in and be seen the same day. Rarely, the providers at Inner Banks Urgent Care will ask a late-day patient with a complicated issue if they can return the next morning, said Cook.
According to the BRHS Web site, Inner Banks Urgent Care offers, but is not limited to, the following services, for both children and adults: school and sports physicals, treatment of minor gynecological infections, excision of skin lesions, treatment of work and sport related injuries, DOT physicals, treatment of sprains, minor fractures and lacerations, treatment of infections and skin rashes—lab and X-ray available.
Anyone who is acutely short of breath and people who have chest pain that may be related to cardiac disease are strongly discouraged from going to Inner Banks Urgent Care, said Cook. Instead, they should call 911 or go to the emergency room.
Inner Banks Urgent Care is located at 608 E. 12th St. in Washington. The parking lot and entrance is in back. Its phone number is 252-948-3200.
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Family Nurse Practitioner, Anita Woolard joins Dr. Elisabeth Cook at Anita Woolard, a native of Beaufort County, received her family nurse practitioner degree from East Carolina University. She has over 10 years experience in Emergency Medicine.
Dr. Cook is board certified in Emergency Medicine and practiced in the Beaufort County Medical Center Emergency Department for 27 years.
Inner Banks Urgent Care doctor Elizabeth Cook says her office started seeing an increase in patient volume two months ago.
“Our patient volume now is about 50 percent new patients, which is a big increase from previous months,” she said.
The practice has instituted several changes to ensure that quality of care is not compromised as they take on more patients. Already, they have expanded their hours from 8 a.m. to 5 p.m. to 8 a.m. to 6 p.m. and have been bringing in a third provider to fill in for Cook and Family Nurse Practitioner Anita Woolard when they take an afternoon off.
“It’s going well—we are certainly equipped to handle new patients,” said Cook.
Dr. Nancy Brous, a family medicine physician and urgent care specialist, has, since May, been the locum physician temporarily fulfilling the duties of Dr. Marc Rucquoi, who left Chocowinity Family Care to practice in Charleston, S.C., this past winter. Beaufort Regional Health System Medical Practice Administrator and Interim CEO Susan Gerard said, during yesterday's Beaufort County Medical Center Board of Trustees meeting, that hospital administration hopes Brous can spend more time at Inner Banks Urgent Care, as soon as a family practice physician can be found as a permanent replacement for Rucquoi.
“We were hoping to have transitioned her over to help us a little more in urgent care before now, but we have not staffed Chocowinity yet,” said Gerard.
Gerard said at the meeting yesterday, during her Medical Practice Update, that BRHS had a couple of new candidates for Rucquoi’s old post.
Inner Banks Urgent Care head nurse Carey Murphy smiles as she ushers a patient from the waiting room to the back to be seen.
As one of the practices owned by the BRHS, Inner Banks Urgent Care is relying on the hospital administration to recruit a third provider within the coming months. Gerard did not have any serious candidates to report during the Marketing Update portion of yesterday’s BCMC Board of Trustees meeting.
BRHS Director of Marketing and Public Relations Pam Shadle said, during a telephone interview this afternoon, that the hospital doesn’t have any plans to open a second urgent care facility, and she hasn’t heard talk of an eventual private urgent care practice coming to town.
So far, according to Cook, the need for a second practice isn’t anticipated. She said the staff at Inner Banks Urgent Care should be perfectly capable of handling the influx efficiently, while still valuing the importance of each patient.
“Our goal is to have no one wait for more than 15 minutes, and I think we have held pretty well to that,” she said.
The waiting room at Inner Banks Urgent Care was surprisingly empty at 4 p.m. today.Inner Banks Urgent Care primarily provides care for acute illnesses and minor injuries, but they also treat patients who don’t have time to wait for an appointment with their family doctor, said Cook. At Inner Banks Urgent Care, patients can make appointments, but can also walk in and be seen the same day. Rarely, the providers at Inner Banks Urgent Care will ask a late-day patient with a complicated issue if they can return the next morning, said Cook.
According to the BRHS Web site, Inner Banks Urgent Care offers, but is not limited to, the following services, for both children and adults: school and sports physicals, treatment of minor gynecological infections, excision of skin lesions, treatment of work and sport related injuries, DOT physicals, treatment of sprains, minor fractures and lacerations, treatment of infections and skin rashes—lab and X-ray available.
Anyone who is acutely short of breath and people who have chest pain that may be related to cardiac disease are strongly discouraged from going to Inner Banks Urgent Care, said Cook. Instead, they should call 911 or go to the emergency room.
Inner Banks Urgent Care is located at 608 E. 12th St. in Washington. The parking lot and entrance is in back. Its phone number is 252-948-3200.
| Futrell selling Washington Daily News to Alabama-based company | Regional Business, Business | Beaufort Regional Health Systems welcomes five new doctors |
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