NCDHHS Announces New Online Bed Registry to Decrease Wait Times for Behavioral Health Care | Eastern North Carolina Now

Press Release:

    RALEIGH     Hundreds of people in North Carolina each day are waiting inside hospital emergency departments for behavioral health care. One reason is that a real-time list of operational beds isn't available, which makes it difficult to connect people in emergency departments to care in more appropriate settings. To address the growing behavioral health crisis, the NC Department of Health and Human Services is today launching a new tool to help hospitals and other providers quickly find an open bed where people can get the behavioral health treatment they deserve.

    BH SCAN is an online centralized bed registry with a daily inventory of available beds to help providers more efficiently find and refer people to appropriate treatment with the potential to reduce long stays in emergency departments. This comes at a time when one in five individuals are experiencing a behavioral health issue in North Carolina.

    "In a moment of crisis, individuals and their families need help to find their way to the care they need quickly," said NCDHHS Secretary Kody H. Kinsley. "A centralized bed tracking system helps patients find providers faster and helps us understand how precious bed resources are being used across the state - it's one of the many investments we're making in North Carolina's behavioral health and resilience. One of my top three priorities is to invest in behavioral health and resilience as we move forward from the pandemic, and this new resource is one solution of many needed to get people the care they need."

    Finding an appropriate bed based on a patient's diagnosis, medical needs and security needs can be complicated and time intensive. Emergency departments are one of many sources of referrals for inpatient care and often have the most critical patients in need of immediate behavioral health treatment.

    "We are really excited about the potential of BH SCAN and appreciate the partnership with our hospitals and other crisis service providers," said Kelly Crosbie MSW, LCSW, Director of the Division of Mental Health, Developmental Disabilities and Substance Use Services at NCDHHS. "People need timely access to inpatient care and hospitals need to be able to free up their emergency departments for others in crisis."

    This web-based application allows referring facilities to search for an appropriate and available inpatient behavioral bed based on multiple search criteria including demographics, acuity, commitment status and location. BH SCAN will allow for a statewide view of inpatient psychiatric resources to help inform policy and resource allocation. Eventually, it will be enhanced to allow for streamlined referrals to maximize efficiency in busy emergency departments. Ultimately, more operational beds are needed to address the growing demand for behavioral health care, and this system will help ensure the best use of resources in the interim.

    BH SCAN is available to providers and staff at facilities who routinely encounter behavioral health patients in crisis and to facilities that can assess and treat these individuals including:

  • Emergency Departments
  • Psychiatric Inpatient Hospitals
  • Mobile Crisis Providers
  • Behavioral Health Urgent Care Centers (24/7)
  • Facility Based Crisis (FBC)/Non-Hospital Detox
  • Alcohol and Drug Abuse Treatment Center (ADATC)
  • Clinically Managed Residential Withdrawal Management/Social Setting Detox
  • Medically Monitored Inpatient Withdrawal Management/Non-Hospital Medical Detox
  • Medically Managed Intensive Inpatient & Withdrawal Management Services/Inpatient Hospital Substance Use Disorder Treatment

    We are launching with 99 hospitals and community-based crisis providers in the BH SCAN System. This number will continue to grow as we add facilities and facility types in the future.

  • NC Department of Health and Human Services
  • 2001 Mail Service Center
  • Raleigh, NC 27699-2001
  • Ph: (919) 855-4840

Go Back

Leave a Guest Comment

Your Name or Alias
Your Email Address ( your email address will not be published)
Enter Your Comment ( no code or urls allowed, text only please )

Voting Begins in UScellular, Boys & Girls Clubs of the Coastal Plain Washington Unit Ninth Annual Black History Month Art Contest Statewide, Government, State and Federal Republicans push to remove literacy test from state Constitution


Latest State and Federal

Republican Florida Gov. Ron DeSantis launched a new initiative with 18 other states on Thursday to fight back against President Joe Biden’s woke environmental, social, corporate governance (ESG) agenda.
The John Locke Foundation is proud to announce the recent hiring of Kelly Lester and Kaitlyn Shepherd to its research department.
The Department of Defense released video footage Thursday morning of the incident in which two Russian fighter jets harassed a U.S. military drone over international waters — leading to a collision and the complete loss of the drone.
Virginia Governor Glenn Youngkin’s administration has demanded that a liberal school system cut ties with allegedly Chinese Communist Party-linked groups, according to a letter obtained by The Daily Wire.
The N.C. Court of Appeals has affirmed a lower court ruling allowing for a new motocross training center in rural Davidson County.
A federal tech agency recently caught risking the nation’s cybersecurity by violating rules and lying in the name of “equity” is dominated by a cabal of perpetually triggered leftists obsessed with politics and pronouns, a Daily Wire investigation shows.
The number of January 6 prosecutions could double if a newly revealed prediction by the Justice Department comes true.
Onslow County incident highlights the need for reforms at the North Carolina High School Athletic Association
Fulton County investigators reportedly have an audio recording of former President Donald Trump pressuring then-Georgia House Speaker David Ralston (R) to push for a special House session to overturn then-President-elect Joe Biden’s victory in the state during the 2020 election.


North Carolina’s administrative code is cluttered with over 1,000 rules whose authorizing statutes have been repealed
The International Atomic Energy Agency said in a confidential report this week that 2.5 tons of natural uranium have gone missing from a site in Libya that is not controlled by the government.
After a train carrying highly toxic chemicals derailed in East Palestine, Ohio, President Joe Biden hopped on Air Force One, transferred to a train and went to … Ukraine.
Republican Lt. Gov. Mark Robinson said that he doesn’t consider himself a politician but rather a public servant, as he delivered the Republican response to Gov. Roy Cooper’s final State of the State address on Monday night.
The State Board of Elections will hold an in-person meeting at 10 a.m. on Tuesday, March 28, 2023. The meeting will be held in the Surry County Courthouse, 201 E. Kapp St., Dobson, N.C.
BlackRock CEO Larry Fink told investors on Wednesday that the asset management company views climate change as a risk to portfolio companies.
North Carolina Democrat Gov. Roy Cooper gave his fourth and final State of the State address Monday night to what appeared to be, at times, a divided room between Democrats and Republicans.
Fox News regular Geraldo Rivera voiced his frustration on Tuesday with Republicans who are continuing to investigate President Joe Biden’s embattled son Hunter, telling them to “put up or shut up.”


Back to Top