First DMV Mobile Office Coming To Columbus | Eastern NC Now

New mobile unit brings easy, efficient service

 Raleigh, N.C.     Columbus area residents are going to get to be the first in the state to experience North Carolina's new mobile DMV office. The office, which carries two driver license examiner stations, is part of Governor Pat McCrory's initiative to improve customer service and reduce wait times at the DMV.

 "These mobile offices will allow us to bring the DMV directly to remote communities, helping connect all North Carolinians, regardless of where they live, to the services they need," Governor McCrory said. "These offices will allow customers to take care of all their motor vehicle business at one location."

 The mobile office will debut Thursday, January 28, at the Polk County License Plate Agency at 51 Walker St. in Columbus, from 9:00 a.m. to 4:00 p.m.

 "We are particularly happy to bring the first new DMV mobile office to Columbus," said Motor Vehicles Commissioner Kelly J. Thomas. "This new mobile office will offer towns like Columbus all across North Carolina a new way to provide better service to their citizens, and we are very happy that DMV could have a hand in that."

 The new mobile office mirrors the driver license services that are offered in brick-and-mortar offices.

 "This new unit not only gives us new flexibility, but it also offers a completely new tool in our toolbox for serving DMV customers," said N.C. Department of Transportation Secretary Nick Tennyson. "It is the first of its kind, and we would not be at all surprised to have other jurisdictions in the country show an interest in this new concept."

 After leaving Columbus Thursday, the mobile office will observe the following schedule:

• Hayesville
• Clay County Social Services
• 1 Riverside Circle
• Feb. 2, Feb. 9, Feb. 16, Feb. 23
• 9:00 a.m.-3:00 p.m.

• Robbinsville
• Graham County Social Services
• 196 Knight St.
• Feb. 3, Feb. 17
• 8:30 a.m.-4:00 p.m.

• Columbus
• Polk County License Plate Agency
• 51 Walker St.
• Feb. 4, Feb. 11, Feb. 18, Feb. 25
• 9:00 a.m.-4:00 p.m.

 DMV plans to add three more mobile offices and make 70 stops throughout the state.

 The new mobile offices are part of Governor McCrory's Driving Change initiatives at DMV. The agency is now offering online driver license renewals statewide, issues a more durable and secure driver license, has a new MyDMV portal that brings single-point access to all online DMV services, and has updated DMV offices across the state to improve services and reduce wait times.

• Contact:
•  Crystal Feldman
•  govpress@nc.gov