Two seminars offered outstanding customer service | Eastern North Carolina Now

Press Release:

by BCCC's Business and Industry Services

   When customers encounter a businessowner's staff, the quality of service and atmosphere influence those customers' attitudes and likelihood of future purchases. Businessowners can learn how to provide outstanding service to those customers at Outstanding Customer Service for Small Business Owners.

   The seminar will be offered 9 to 11:30 a.m. on Wednesday, Feb. 27 and again on Tuesday, March 26, in the auditorium of Building 8 at Beaufort County Community College.

   Participants will learn how to develop customer-centered thinking, how to handle irate customers in a positive manner and how to keep a winning attitude in their business operations, among other topics. The instructor for the seminar is Tim Dannelly, a seasoned sales trainer and author of "Selling the American Dream."

   Attendance is free of charge but pre-registration is recommended in order to reserve seating and to allow the college to adequately prepare materials. To register, contact Eva Peartree at BCCC's Business and industry Services at (252) 940-6375 at evap@beaufortccc.edu or Lentz Stowe, director of Business and Industry Services, at (252) 940-6306.

   The seminar is co-sponsored by the Washington/Beaufort County Chamber of Commerce.

   For more information about other services offered by BCCC's Business and Industry Services, visit BCCC's Website at www.beaufortccc.edu and click on Business and Industry Services in the drop-down box followed by "Go."

    Beaufort County Community College is a public comprehensive community college committed to providing accessible and affordable quality education, effective teaching, relevant training, and lifelong learning opportunities for the people served by the College.