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RALEIGH: Today, Governor Roy Cooper sent a letter to the Walt Disney Company and Charter Spectrum Communications urging them to end their dispute and come to a broadcast agreement that would allow North Carolina customers to get the services they’ve paid for
Published: Monday, October 16th, 2023 @ 6:26 pm
By: Governor's Office
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After months of complaints from the public over poor customer service, the North Carolina Department of Motor Vehicles Commissioner Wayne Goodwin says that the state’s DMV is going to test installing kiosks in grocery stores and other places around the state
Published: Monday, March 6th, 2023 @ 8:37 am
By: Carolina Journal
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The Treasury Department has some raising questions after it said that a sizable portion of the money allocated in the Inflation Reduction Act will go toward improving taxpayer services.
Published: Sunday, September 4th, 2022 @ 3:59 pm
By: Daily Wire
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House Bill 1049 would force business owners with "free" electric vehicle charging stations to explain how their customers are subsidizing the service.
Published: Tuesday, May 31st, 2022 @ 11:13 am
By: Carolina Journal
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One customer caused the major internet outage that made several well-known websites crash earlier this week, according to the cloud service at the root of the problem.
Published: Wednesday, June 23rd, 2021 @ 12:25 pm
By: Daily Wire
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State Treasurer Dale Folwell is demanding Gov. Roy Cooper waive executive orders that ban citizen-owned utilities from charging customers for services.
Published: Tuesday, July 7th, 2020 @ 7:56 am
By: Carolina Journal
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Spanish-speaking customers frequently came to Concepto Latino in Durham for notary public services
Published: Tuesday, July 25th, 2017 @ 6:41 pm
By: John Locke Foundation
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Dr. Angela Black Smith, PharmD, whose research and analysis could save the state $2.5 million a year in prescription costs, recently won recognition as a recipient of the 2016 Governor's Award for Excellence.
Published: Thursday, October 6th, 2016 @ 2:09 am
By: Russell Allen
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Governor Pat McCrory recognized the extraordinary accomplishments of 16 state government employees during the Governor's Awards for Excellence ceremony today.
Published: Tuesday, September 27th, 2016 @ 11:14 pm
By: Russell Allen
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As part of Governor Pat McCrory's 'Driving Change' initiative to improve customer service and decrease wait times at the Division of Motor Vehicles (DMV), more than 500,000 drivers have now taken advantage of online license renewals saving more than 248,000 hours in DMV office lines
Published: Thursday, September 15th, 2016 @ 10:26 am
By: McCrory Communications
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Columbus area residents are going to get to be the first in the state to experience North Carolina's new mobile DMV office. The office, which carries two driver license examiner stations, is part of Governor Pat McCrory's initiative to improve customer service and reduce wait times at the DMV.
Published: Friday, January 29th, 2016 @ 9:17 pm
By: McCrory Communications
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I don't want to imply that the packaging around products we buy today is too hard to get into but what I really want to say is the packaging around products we buy today is too hard to get into.
Published: Friday, January 15th, 2016 @ 2:45 am
By: Alex J. Ortolano
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The Governor has announced additional customer service improvements for the North Carolina Division of Motor Vehicles (NCDMV) for 2016. The office-based improvements are aimed at reducing wait times, particularly for obtaining new driver licenses and identification cards as well updating...
Published: Saturday, January 9th, 2016 @ 12:11 am
By: Stan Deatherage
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Following Governor Pat McCrory's introduction earlier this week of the customer service enhancements at the N.C. Division of Motor Vehicles, the Division is unveiling its innovative new mobile offices at the N.C. State Fair today. The mobile offices are designed to better reach remote areas and...
Published: Monday, October 19th, 2015 @ 4:37 am
By: McCrory Communications
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Governor Pat McCrory announced today that online driver license renewal will now be available statewide by the N.C. Division of Motor Vehicles (DMV). The improvement is part of the governor's "Driving Change" initiative which is focused on improving customer service at the DMV through technology...
Published: Monday, October 12th, 2015 @ 5:32 pm
By: McCrory Communications
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Governor Pat McCrory formally opened the N.C. Division of Motor Vehicles' new flagship state-of-the art office today in Huntersville and highlighted improved DMV customer service across the state. As part of those changes the governor also announced that, starting today, most newcomers to the...
Published: Sunday, May 11th, 2014 @ 7:06 am
By: Chris Downey
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Customers concerned with getting the most value for their money are looking more critically at service than anything else in a restaurant. As a result, service continues to be one of the main complaints of diners.
Published: Wednesday, April 30th, 2014 @ 11:44 pm
By: Stan Deatherage
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"We have the opportunity to transform our culture of government through a top-to-bottom assessment of efficiency, effectiveness and more than anything else, a culture of customer service." These were the most important words of Governor Pat McCrory's inaugural address.
Published: Thursday, September 12th, 2013 @ 2:58 pm
By: Thom Goolsby
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Today, Governor McCrory outlined a framework for Medicaid reform to improve care, customer service and results for North Carolina's young and elderly, disabled, mentally ill and low-income families.
Published: Thursday, April 4th, 2013 @ 8:49 am
By: Stan Deatherage
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When customers encounter a businessowner's staff, the quality of service and atmosphere influence those customers' attitudes and likelihood of future purchases.
Published: Thursday, January 31st, 2013 @ 2:08 pm
By: Stan Deatherage
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Customer service seminar offered These days, businesses can't survive for long without great customer service.
Published: Thursday, November 29th, 2012 @ 11:23 pm
By: Stan Deatherage
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During National Breast Cancer Awareness Month in October, Chevrolet Certified Service is giving customers the option to donate their oil change and brake pad service rebates of $5, $10 and $25 to the American Cancer Society.
Published: Monday, October 10th, 2011 @ 11:46 am
By: Stan Deatherage
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