First PSAP Certification Class in State Graduates at NC 911 Board Meeting

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First PSAP Certification Class in State Graduates at NC 911 Board Meeting

Published: Saturday, January 27th, 2018 @ 3:08 am
By: Stan Deatherage ( More Entries )

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Press Release:

Online certificate program offers classes in operations, technology

    Hamlet, NC     The first graduates of North Carolina's new Public Safety Answering Point (PSAP) Manager Certification Program graduated today and will be using their new education to help run 911 centers across the state.

    The 28 graduates were presented their certificates today at the North Carolina 911 Board's monthly meeting at Richmond Community College, which offers the program. The PSAP Manager Certification Program consists of five classes, each taking five weeks to complete. Students cover the history of the 911 system and the NC 911 Board, budgeting, finance, human relations, operations and technology, at absolutely no cost to students. This effort was a result of requests from PSAP managers across the state for specific training about North Carolina's 911 system and state laws.

    "This has been a great collaborative effort between the North Carolina 911 Board and the North Carolina Community College System to fill an educational void had by the men and women in charge of our 911 centers," said Richard Taylor, Executive Director of the NC 911 Board.

    The next class session begins in February and a second level of classes is being developed.

    In addition to attending the graduation, the board approved nearly $2.9 million in grants for 911 centers in Iredell, Robeson and Wilson counties.

    Iredell County will receive $2.36 million towards a new $17.3 million public safety center, including a new radio tower and technology upgrades. The new public safety center will include other agencies and will serve as a regional backup for Wilkes and Alexander counties.

    Robeson County 911 was awarded $339,065 to improve its 911 center and purchase backup center radios. Wilson County 911 will receive $157,913 for a radio console and upgrades to the primary and backup 911 centers.